Terms & Conditions
- Check In Timing - 1300 Hrs | Check Out Timing- 1100 Hrs. If arrival time is not mentioned, the reservations will be released at 1800 Hrs
- Booking Confirmation is subject to receipt of full advance amount from the guest/ their representative travel agent or tour operator.
- Within 24 hours of Arrival Date/ No Show - No Refund
- 24-48 hours prior to Arrival - 50% Retention of the total package cost.
- 48-72 hours more - 25% Retention of the total package cost.
- 72 hours or more - No deductions would be levied
- No refunds shall be made for short stay, no show, and unused facilities or for any service not provided due to any reason beyond our control.
Child & Extra Bed
- One child under 7 years stays free of charge using the existing beds. The maximum number of extra bed permitted in a room is one.
- Hotel Alpana is a non alcoholic establishment. Consumption of alcohol is not permitted in the hotel premises.
- Parking - Parking is available on request. 24 hours public parking is available at ramlila ground parking (reservation is not needed) and charges are applicable.
- As per government directives all the guests are required to present government issued proof of identity at the time of check in failing to which, hotel reserves the rights of refusal.
- Taxes as per Government notification